Terms and Conditions

Effective Date: 01/01/2026

By accessing this website, booking services, or purchasing products, you agree to the following terms and conditions.

1. Medical Disclaimer

Information provided on this website, social media, or marketing materials is for educational and informational purposes only and is not intended to replace medical advice, diagnosis, or treatment. Always consult with a qualified healthcare provider regarding medical concerns.

No information on this site should be interpreted as a guarantee of results.

2. Professional Services

All treatments, skincare services, IV therapy, and injectable procedures are provided based on an individualized consultation and professional assessment.

• Results vary by person.
• No specific outcome can be guaranteed.
• Clients must disclose complete medical history and follow all pre- and post-care instructions.
• Failure to follow instructions may affect results and does not qualify for refunds.

3. Payments & Fees

• Payment is due at the time of service or purchase.
• Consultation fees are non-refundable but may be applied toward a service if completed within the designated timeframe.
• Package purchases, memberships, or prepaid services are non-transferable unless otherwise stated.

4. Refund Policy

By purchasing services or products, you agree to the Return & Refund Policy posted on this website, including:

• Skincare services, IV therapy, and injectable treatments are non-refundable.
• Product returns are subject to hygiene and safety guidelines.
• Allergic reaction refunds require documentation and are reviewed on a case-by-case basis.

5. Appointment & Cancellation Policy

• Late cancellations or no-shows may result in forfeited deposits or fees.
• Arrival more than 15 minutes late may require rescheduling.
• AI SKIN LAB reserves the right to refuse service if a client is not medically appropriate for treatment.

6. Health & Safety

Clients must inform staff of:

• Medical conditions
• Pregnancy or breastfeeding
• Medications
• Allergies
• Recent procedures

Providing inaccurate or incomplete health information releases Viktorya Wellness from liability related to treatment complications.

7. Website Use

All content on this site including text, images, branding, and educational material is the property of AI SKIN LAB and may not be copied, reproduced, or distributed without written permission.

You agree not to use this site for unlawful purposes.

8. Limitation of Liability

AI SKIN LAB is not liable for:

• Reactions due to undisclosed medical conditions
• Failure to follow aftercare instructions
• Variations in treatment outcomes
• Indirect or incidental damages

9. Privacy

Personal information collected through bookings, forms, or communication is handled in accordance with our Privacy Policy.

10. Modifications

AI SKIN LAB reserves the right to update these Terms & Conditions at any time. Continued use of the website or services indicates acceptance of any updates.